ZOHO CRM CTI :
Do you want to directly call a Lead or a contact from your Zoho CRM without dialing his/her number and record the call with minimal cost?
If yes , then Inditel’s ZOHO CTI App is the best solution for your requirement
Just Install Our Backup and call recording app, Inditel App from Google Playstore on your Agents’ Android phone and get going. What more you get 1 month Free trial as well. Its very easy to integrate with your CRM and is one of the Best Team Calling & voice call recorder App
We offer Click to call feature by which your agent can make an outbound call from the Lead/Contact page within ZOHO
A call will be triggered directly from your Agent’s android phone using his sim card number to the lead/contact. Your agent’s now becomes a SMART Agent and saves his time which can be utilised in other productivity activities.
Inditel App also updates the call recording URL against the lead/contact in Zoho. Thus You can monitor and track Agent’s Lead/customer handling skills.
Incoming calls from existing leads/contacts are also updated by Inditel app against the lead/Contact in Zoho.
Incoming call from a new lead results in creating a new lead in the CRM. The call log gets updated against this lead
Call log contains; From Number, To Number, Call Duration, Call Recording Url, Call Direction, Call Status
The call logs offer an insight to the Agent about the past interactions with the lead and can help him identify whether the lead will close or not so that he can focus his time accordingly
Call logs also give an insight to the management about the agents performance and can also be used for tracking commitments given to the customer.
Last but the most important part, since the call happens via your agents SIM Card you just need to buy an unlimited calling SIM card and talk for hours without worrying on the phone bill
So Hurry and sign up for a demo by clicking ….. for our Limited time introductory offer of Rs 1000/- + Tax per month per Agent.!! A simple and cost efficient as it can be.
Click to call from Lead or Contact page
Call History with Call recordings logged against the Lead or Contact within ZOHO
Save 90%+ call center costs. No need for costly virtual numbers. No more per minute billing.
Improves Agent productivity
Tracking & Monitoring of Calls & Agents performance
Reports for your Analytics
Better Lead closure rate
*Featured images are google sourced.